Question 1

How do I secure my booking?

Accepted Answer

A deposit is required to confirm your slot. Bookings are only secured upon successful payment.

Question 2

Can I reschedule my session?

Accepted Answer

Rescheduling is allowed with at least 3 days’ prior notice. Requests made less than 3 days before may not be accepted.

Question 3

What is your cancellation policy?

Accepted Answer

50% of the deposit will be refunded upon cancellation, while the remaining 50% will be retained for administrative and material costs.

Question 4

What if I arrive late or miss the session?

Accepted Answer

Late arrivals may result in a shortened experience. No-shows are non-refundable and non-transferable.